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Privacy Policy

Privacy Policy
Effective Date: 01-02-2025

1. Introduction

Welcome to Herbal Treasure ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.herbaltreasures.website and purchase our products.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you make a purchase or interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party payment providers)

2.2 Non-Personal Information

We may collect non-identifiable data, including:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and browsing behavior

3. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders, promotions, and updates

  • Improve our website and customer experience

  • Detect and prevent fraudulent transactions

  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Payment Processors: Secure third-party payment gateways to process transactions

  • Shipping Providers: To ensure order delivery

  • Legal Authorities: If required by law or to protect our rights

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can adjust cookie settings in your browser.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, theft, or misuse. However, no online platform is 100% secure.

7. Your Rights & Choices

You have the right to:

  • Request access to your personal information

  • Update or delete your personal data

  • Opt-out of marketing communications

To exercise your rights, contact us at herbaltreasure01@gmail.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Return & Customer Service Policy

We offer a 7-day return policy for all eligible products. If you are not satisfied with your purchase, you may return it within 7 days of delivery, provided it meets our return conditions. For assistance, contact our 24-hour customer service team.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Herbal Treasure!

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